frequently asked questions
Where are you located?
On the main floor of the Masonic Mall at 130 W Washington St., Suite U-6, Marquette, MI.
Where can I park?
You can find street parking on Washington Street and access the Masonic Square Mall doors next to The Gallery or use the parking lot behind the mall (Bluff Street Public Parking). When entering the mall from the back side, there is a big sign that reads "Masonic Square Mall" with double doors, you may enter there and go down the stairs (there is also an elevator available). We are directly across from the staircase.
Is the arcade family friendly?
Absolutely! Our arcade offers a variety of kid-friendly games. It's important to note that children under 15 must be accompanied by a parent or legal guardian. We encourage parents to use their discretion and monitor their child's gaming choices. Should you have any specific questions or concerns, feel free to ask, and we'll be happy to provide more details.
How do I get into the arcade after the Masonic Mall doors automatically lock at 8pm?
To access the arcade after the Masonic Mall doors automatically lock at 8pm, give us a call at (906)-273-0555, and we'll gladly buzz you into the mall. Please ensure to pull the door shut behind you, after hours access to the mall is limited to paying patrons only.
Do I have to be over 21 to participate?
No! For live events, competitors must be 18 years of age or older. Exceptions may be made for players under the age of 18 with parental consent. Spectators under 18 years of age will need to be accompanied by a parent or legal guardian.
Do you serve alcohol?
At the moment, we do not hold a liquor license. However, we offer a diverse selection of beverages, including soda, flavored sparkling water, energy drinks, sports drinks, and a rotating menu of themed drinks. We aim to provide a refreshing array of options for your enjoyment!"
Can I bring my own alcohol?
No, we kindly request that you refrain from bringing alcohol into the arcade. Nevertheless, if you are interested in hosting a private event, we can assist in obtaining the necessary permits to allow for alcohol consumption during such private events only.
Do you serve food?
Yes! Check out our menu for the latest offerings. Additionally, Chef Anthony and our team are ready to customize a menu to make your event perfect—whether it's a corporate gathering, birthday celebration, or a bachelor/bachelorette party. Let us help you create a memorable culinary experience!
Do you accept credit cards on site?
Yes! We can accept credit and debit card payments.
What games do you have?
Please see our Games page.
Why don't you have this game?
Every month we rotate different games & consoles based on expected turnout and demand. If you have a suggestion, don't hesitate to email us.
Do you rent games for private events or on-site?
Yes, please email us about your needs.
How do you define "retro game"?
We like to define a retro game as a style of computer game programs of the late 20th/early 21st century that is characterized by pixelated artwork and text, recorded to disk storage or Read-Only Memory chips, and primarily intended to be displayed on standard-definition televisions or analog computer monitors.
Can I use my own controller?
Yes! We provide controllers, but we do allow players to bring their own controllers. Please check each event's rules beforehand to confirm which types of controller's are allowed.
Will you buy my old video game?
Possibly. If you have a game, console or accessories to sell, send details & photos to email@example.com
Will you buy my storage unit FULL of video games?
YES! Please send us an email at firstname.lastname@example.org